1. Acceptance of Terms
By accessing or using Flowly ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Flowly provides a platform for running and managing personal AI assistants. The Service includes the Flowly desktop and mobile applications, a managed relay for reachability, messaging platform integrations (Telegram, WhatsApp, Gmail), and related features.
3. Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
4. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
5. Acceptable Use Policy
You agree not to use the Service for any illegal, harmful, or abusive purposes. The following activities are strictly prohibited:
Zero Tolerance (Immediate Termination):
- Child sexual abuse material (CSAM) or child exploitation
- Terrorism, violent extremism, or incitement to violence
- Human trafficking or exploitation
- Distribution of malware, ransomware, or other malicious software
Prohibited Activities:
- Drug trafficking or illegal arms sales
- Fraud, scams, phishing, or identity theft
- Spam or unsolicited bulk messaging
- Harassment, stalking, or threats against individuals
- Hate speech or discrimination based on protected characteristics
- Copyright infringement or intellectual property violations
- Unauthorized access to systems or data
- Violation of third-party platform terms (Telegram, WhatsApp, Gmail)
- Using your Flowly Cloud subscription credentials (account tokens, relay tokens, gateway tokens, JWT secrets) in unofficial clients, third-party harnesses, or custom wrappers that proxy Flowly Cloud requests through your subscription. Authorized clients are: Flowly Desktop, Flowly Mobile (iOS/Android), Flowly Browser Extension, and the official open-source CLI/TUI. Programmatic or commercial use requires direct API access at metered billing β contact sales@useflowlyapp.com.
We reserve the right to determine, in our sole discretion, whether any use violates these terms.
6. User Content & Responsibility
You are solely responsible for all content processed through your servers and AI assistants. We do not proactively monitor user content, but we may:
- Respond to valid legal requests and court orders
- Investigate reports of abuse or violations
- Suspend or terminate accounts upon credible reports of illegal activity
- Cooperate with law enforcement when legally required
7. AI Processing & Third-Party Services
The Service uses third-party AI providers to process your messages. By using the Service, you acknowledge that:
- Your messages are sent to OpenRouter for AI processing
- AI responses are generated automatically and may contain errors
- You are responsible for verifying AI-generated content
- Third-party providers have their own terms and privacy policies
8. Payment Terms
Subscription Plans: Paid plans are billed monthly. All fees are non-refundable except as required by law.
Usage Credits: Paid plans include a monthly usage allowance, in credits, that resets at the start of each billing cycle and does not roll over. Usage is metered at the real per-token cost of the model you choose; when your balance is exhausted, requests are paused until the next billing cycle or until you add pay-as-you-go credits (sold with a service fee). Free models remain available at no cost.
Pay-as-you-go credits: Pay-as-you-go credits you purchase never expire and are non-refundable.
Price Changes: We may change prices with 30 days notice. Continued use constitutes acceptance of new prices.
9. Account Termination
We may suspend or terminate your account immediately, without prior notice, for:
- Violation of these Terms or any applicable law
- Abuse reports that we determine to be credible
- Repeated violations of any kind
- Legal requirements or law enforcement requests
10. Copyright & DMCA
We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe content on our platform infringes your copyright:
- Send a written notice to: legal@nocetic.com
- Include identification of the copyrighted work
- Include the location of the infringing material
- Include your contact information and a statement of good faith
We maintain a repeat infringer policy and will terminate accounts of users who repeatedly infringe copyrights.
11. Indemnification
You agree to indemnify, defend, and hold harmless Flowly, Nocetic, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content processed through your account
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. AI-GENERATED CONTENT MAY CONTAIN ERRORS OR INACCURACIES.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, RESULTING FROM YOUR USE OF THE SERVICE.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Istanbul, Turkey.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the new terms.
16. Contact
If you have any questions about these Terms, please contact us at legal@nocetic.com.