Last updated: January 29, 2025
Flowly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Account Information: When you create an account, we collect your email address and display name. If you sign up with Google, we receive your basic profile information.
Usage Data: We collect information about how you interact with our service, including server deployments, connection configurations, and API usage statistics.
Technical Data: We collect IP addresses, device information, browser type, and access timestamps for security and analytics purposes. IP addresses are retained for 90 days.
Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details.
Your messages sent to AI assistants are processed by third-party AI providers. By using the Service, you acknowledge:
We use OpenRouter as our AI provider, which routes requests to various AI models. Please review OpenRouter's privacy policy for details on their data handling practices.
Conversations with your AI assistant through messaging platforms (Telegram, WhatsApp, Gmail) are stored on your own VPS server, not on our central infrastructure. We do not have access to these conversations. However, if you use the built-in chat feature in our dashboard (Server Details > Chat), those conversations are stored in our database to provide the chat functionality. We do not access or analyze dashboard chat content except for troubleshooting at your request.
We may share your information in the following circumstances:
Service Providers: We use third-party services (Hetzner, Firebase, Stripe) to operate our platform. These providers only access data necessary for their services.
Legal Requirements: We may disclose information when required by law, court order, or government request.
Safety & Emergencies: We may share information to prevent harm, protect safety, or respond to emergencies.
Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We respond to valid legal requests from law enforcement agencies, including:
We will notify you of legal requests unless prohibited by law. We may challenge requests we believe are overbroad or unlawful.
Your data may be transferred to and processed in countries outside your residence, including the European Union, United States, and other jurisdictions where our service providers operate. We implement appropriate safeguards including Standard Contractual Clauses for EU data transfers.
We implement appropriate technical and organizational security measures to protect your personal information:
We retain your account information for as long as your account is active. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes or to resolve disputes.
Depending on your location, you may have the following rights under GDPR, CCPA, or other privacy laws:
To exercise these rights, contact us at privacy@nocetic.com.
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a minor, we will delete it immediately.
We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. Our analytics are privacy-focused and do not track individual users across sites.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also send an email notification.
If you have any questions about this Privacy Policy or our data practices, please contact us: